Scroll Top

Quality Assurance

Our Promise

We seek to be at the cutting edge of our industry and are constantly pushing technological boundaries to ensure we are providing the best possible service for our clients. We have developed and implemented an Integrated Management System (IMS), which is nationally accredited and operated through ISO 9001 standard.In conjunction with out IMS, we ensure our organisation complies to the best practice by offering a real time management system through love paperless reporting.

Our aim is to provide our clients with sustainable solutions which not only meet however exceed OH&S and environmental legislative standards.
Monthly Reporting

Our goal is to deliver sustainable solutions that exceed OH&S and environmental standards.

Alpha’s web-based reporting system integrates seamlessly with client platforms, centralising data on performance, service requests, complaints, and waste management—ensuring transparency and meaningful insights.

Account Management

At Alpha, we deliver dedicated Account Management to ensure every service meets our high standards and client expectations.

We closely manage and monitor all work for quality assurance through:

Management meetings, Site reviews, Cleaning audits, Monthly KPI reporting and Sample reports

Real Time Portal

Alpha’s real-time portal gives our management team and clients full visibility across all sites and key jobs.

The portal logs every task, tracks staff attendance, and stores all reports in one place. Clients receive live notifications on job progress, performance, and any incidents—ensuring complete transparency and efficiency.

Our 'Green Initiative'

Part of Alpha’s community is an unwavering focus to enhance our environmental practices and sustainable cleaning solutions through our ‘Green Initiative’.

Our initiatives include:

1Explicit use of biodegradable products to reduce harmful toxins and chemical waste

2 Careful selection of equipment and machinery to minimise our carbon footprint and to help reduce the amount of water and waste used

3Our cleaning solutions and equipments are approved by regulatory bodies 

4Move towards a paperless office