Expanded Frequently Asked Questions
AFG provides integrated facility services across three core areas:
- Cleaning
- Traffic Management
- Property Maintenance
We work with clients across government, commercial, industrial, healthcare, education, and retail sectors.
We have been operating for nearly 20 years, with a management team bringing over 50 years of combined experience.
Our National Head Office is located at 8 International Square, Tullamarine VIC 3043, with a nationwide operation.
Yes. We are ISO-certified in:
- ISO 9001:2015 – Quality Management
- ISO 14001:2015 -Environmental Management
- ISO 45001:2018 – Occupational Health & Safety
We operate a nationally accredited Integrated Management System (IMS). This includes:
- Real-time QA & audit reporting via the Alpha Portal
- Internal and external audits
- Dedicated HSEQ Manager
- Monthly, quarterly, and annual service review meeting
All AFG personnel are:
- Directly employed
- Paid award wages in line with Fair Work
- Professionally inducted, site
- Trained, and safety certified
- Tracked via our Alpha Portal system for attendance and compliance
Our services include:
- General daily cleaning (commercial, retail, strata)
- High-pressure washing- Window cleaning
- Strip & seal
- Steam carpet cleaning
- COVID-safe sanitation (Viraclean)
Yes. We use:
- AGAR Green Cleaning products (GECA certified)
- Hospital-grade disinfectants such as Viraclean
- Smart Dosing Systems to reduce chemical waste
Ad-hoc and emergency works are quoted separately and prioritised based on urgency.
We also offer:
- 24/7 emergency support
- Same-day response for critical requests
Yes. We can supply and manage all consumables including:
- Toilet paper, hand towels, bin liners, soaps, air fresheners
- Sanitary bins and hygiene services
- Monthly billing or per-use pricing available
AFG Traffic provides:
- Fully accredited traffic controllers
- Traffic Management Plans (TMP) & Guidance Schemes (TGS)
- Lane closures, roadworks, pedestrian management
- Equipment hire: TMAs, arrow boards, signage, VMS
All controllers hold:
- RIIWHS205D/E & RIIWHS302D/E qualifications
- White Card (Construction Induction)
- Full PPE and identification
All controllers hold:
- RIIWHS205D/E & RIIWHS302D/E qualifications
- White Card (Construction Induction)
- Full PPE and identification